Every Prospect Tracked, Every Interaction Logged
Leads are the prospects coming to your club. Manage them, track interaction and status, record calls, WhatsApp and visits — and when a lead succeeds, submit the membership request in one click.
Why Clubs Are Upgrading to Lab of Club
See the immediate operational difference when moving from fragmented tools to a purpose-built club OS.
Prospects Slip Through Follow-Ups
- Visitor names live on paper slips and personal phones
- Nobody remembers what was promised on the last call or visit
- Pipeline stage, interest and owner change without a record
- Hot prospects cool off before anyone sends the application
A Pipeline That Controls Membership Intake
- Board view: New, Contacted, Qualified, Application, Converted — with counts
- Interactions timeline records Visit, WhatsApp and Call with outcome and notes
- Lead Profile tracks source, interest level, score, assignee and next action date
- Convert to Application the moment a prospect lead succeeds
Engineered for Operational Excellence
Explore the purpose-built tools designed to give your staff and committee complete control.
Visitors & CRM Board With Live Counts
Track visitors, manage prospects and convert them into members from Total Visitors, Pending Follow-ups, Approved Prospects and Inducted Members down to cards.
- Kanban columns: New, Contacted, Qualified, Application (+ Converted)
- Search visitors + filters: All Stages, All Referrers, All Priorities; Export; Board/List toggle
- Cards show name, email, referrer (Member Referral/Manual), visits and follow-up date
- + Add Prospect captures every newcomer at intake
Call, WhatsApp and Visit History
Every touch is an Interaction with type, timestamp, outcome and the exact note — forming the membership-control trail.
- Log Visit, WhatsApp and Call entries with date-time stamps
- Outcomes like Interested and Follow Up Needed per interaction
- Notes capture verbatims (“ready to fill the Membership Application…”)
- Next-date scheduling with Change Date + Add Interaction controls
Lead Profile, Score and One-Click Conversion
Open the profile for Information, Lead Score (/100), stage rail and the Convert to Application trigger.
- Mobile, Email, DOB, Company, Designation, Source Type/Reference, Assignee, Interest (Cold/Warm/Hot)
- Lead Score bar plus New → Contacted → Qualified → Application → Converted rail
- Edit / Delete profile with source (e.g. Member Referral) preserved
- Convert to Application submits the membership request when the lead succeeds
Frictionless Workflow in 3 Simple Steps
Designed for high adoption among committee members, staff, and club members alike.
Capture the Prospect
Add the lead with source, contact and interest into the New stage.
Log Every Interaction
Record calls, WhatsApp chats and visits with outcomes and next dates.
Convert to Application
When the lead succeeds, submit the membership request in one click.
Delivering Measurable Results to Premier Clubs
Interaction Trail
Call, WhatsApp and visit notes end “who said what” disputes.
Status You Trust
New to Converted with scores and interest always current.
Membership Request
Winning leads become applicants without retyping.
Membership Control
The pipeline is the simplest way to govern intake.
Got Questions? We’ve Got Answers.
Everything you need to know about implementing this module for your organization.
Ready to Elevate Your Club’s Leads?
Get a personalized 1-on-1 walkthrough configured to your club’s exact membership tiers, bylaws, and committee workflow.